Nortel Networks was allotted, for the 4th year in a row, the title of first call centre supplier in Europe with 28% of licenses sold overall last year.

According to MZA, a marketing consultancy company specialised in the telecommunications sector, in year 2000, the Canadian company has reached first position in Great Britain, Ireland, Denmark, Switzerland, Portugal and Norway.

Nortel Networks offer for call centres is an open and flexible platform, with a range of web and network applications web, capable of voice-elaborating voice, manage calls and reporting.

October.2001

Nortel Networks